Privacy & Security

Last updated: August 15, 2026.

At Joverie, your trust matters to us. We are committed to protecting your personal information and ensuring your shopping experience is safe, secure, and transparent.

This Privacy & Security Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our jewellery, or interact with our services.

By using the Joverie website, you agree to the practices described in this policy.

Information We Collect

To provide you with the best shopping experience, we may collect different types of information.

When you place an order, contact us, subscribe to updates, or interact with Joverie, we may collect:

Full name
Email address
Phone number
Billing and delivery address
Order details
Payment information
Customer service communications
Any information you voluntarily provide
Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type and device information
Website browsing activity
Pages viewed and interactions
Cookies and similar technologies

This information helps us improve website performance and create a better shopping experience.

How We Use Your Information

Joverie uses your information to:

Process and fulfil your orders
Arrange worldwide delivery
Provide customer support
Send order confirmations and updates
Improve our products, website, and services
Prevent fraudulent transactions and protect our customers
Send marketing communications where you have provided consent
Understand customer preferences and improve your shopping experience

We only collect and use information that is necessary for providing our services.

Payment Security

Your payment security is important to us.

Payments made through the Joverie website are processed securely through trusted third-party payment providers.

Joverie does not store your complete credit or debit card details.

Payment providers process your information according to their own privacy and security policies and use appropriate security measures to protect your payment data.

Cookies & Tracking Technologies

Joverie uses cookies and similar technologies to improve your online experience.

Cookies allow us to:

Remember your preferences
Keep your shopping experience convenient
Understand website traffic and performance
Improve website functionality
Provide more relevant content and marketing

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from:

Unauthorised access
Loss or misuse
Accidental disclosure
Unauthorised alteration

Our website uses secure technology designed to protect information transmitted between you and Joverie.

While we take every reasonable precaution, no online platform can guarantee complete security.

Sharing Your Information

Joverie does not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted service providers, including:

Payment processing providers
Shipping and delivery partners
Website hosting providers
Customer support services
Analytics and marketing providers

These third parties are only permitted to use your information to provide services required by Joverie.

Global Customers & Data Transfers

Joverie operates as a worldwide online jewellery brand and provides international delivery, including customers in:

United Kingdom
United States
Australia
Europe
Other international destinations

Your personal information may be processed or stored in countries outside your country of residence when required to provide our services.

We take reasonable steps to ensure your information remains protected and handled securely in accordance with applicable privacy regulations.

Your Privacy Rights

Depending on applicable laws in your location, you may have rights relating to your personal information, including:

The right to access your personal data
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to withdraw consent for marketing communications
The right to request restrictions on certain types of processing

To make a privacy request, please contact us using the details below.
Email: joveriejewellery@outlook.com

Marketing Communications

With your permission, Joverie may send you updates about:

New jewellery collections
Exclusive offers
Brand news
Special events

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or services.

Joverie is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.